Purpose Built Hardware Solutions
Your Trusted Partner in Digital Security and Screen Media
Now Micro thrives on the urgency of today, driven by our core belief that “Now Matters.” Because of this, we are not just another appliance builder. We are your trusted partner in the ever-evolving world of digital security and digital screen media.
We understand the unique challenges that system integrators and independent software vendors face in this dynamic industry. We act as an extension of your team and take a personalized approach to every relationship and interaction, setting us apart as a partner who not only says what we will do, but consistently delivers on our promises.
Our Areas of Expertise
Product Highlights
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DICE
DICE makes device management a breeze. DICE consolidates asset data, purchase records, warranties, and system information so you can access it all in one view. It operates by collecting information from purchased systems and updating a database in real-time. The data can be configured and exported easily into CSV format by a user for their own asset management or other compatible systems. Click through to learn more about the different functions within the portal.
DICE's Order table shows item level detail on orders placed with Now Micro throughout the buying process - from Order placed to Invoicing. Shipping, billing and tracking information provides properties to be sorted, filtered and exported.
During the provisioning process, Now Micro collects numerous data points on the hardware including essential items like serial number, MAC addresses and asset tags. Provided in a flexible and easy to use interface and via REST API, the Device section of DICE can answer many questions about your devices in a few clicks. DICE Complete adds a systems management agent that overlays a large library of additional datapoints that can be used for troubleshooting, asset management and asset retrieval.
DICE provides warranty information from major manufacturers in the same table driven interface. This allows a full contextual reporting for device lifecycle management and a quick way to generate a list of devices that may need to be replaced.
DICE Complete is a device management and monitoring solution focused on technical support needs to drive increased first-call resolution and reduce downtime in the field. Hardware information, logs and location information are embedded in a real-time interface that includes KVM, terminal and file system access tools.
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Our Partners
We leverage partnerships with top technology organizations to deliver the best solutions for our customers. Our extensive experience and strong relationships enable smooth tech transitions and upgrades while ensuring that your device is configured exactly as you need it. You can depend on our partner-centric approach to get you the products and services required to succeed.
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