OEM Services

Reliable Inventory & Scalable Shipping

When your pipeline moves fast, your hardware has to keep up. Now Micro OEM programs are designed to remove supply chain friction, so you can commit to delivery dates, support phased rollouts, and ship directly to end customers with confidence.

Behind the scenes, we keep quality tight: burn-in testing, software image verification and locked bills of materials (BOMs) help ensure every unit ships with the same validated components so performance, imaging and support remain consistent across every build and every deployment without exception. Our team also conducts lifecycle reviews, so your roadmap stays stable and migration paths are planned instead of rushed.

• Warehousing – Secure storage for finished goods and staged builds, so inventory is ready when your customers are ready.
• Reserved Inventory – Dedicated inventory allocation by customer/program to reduce lead times and protect you from unexpected supply disruptions.
• Staged Shipping for Phased Rollouts – Ship in waves by site, region or deployment schedule … ideal for multi-location rollouts, upgrades and refresh cycles.
• End-Customer Direct Delivery (Drop Shipping) – Ship directly to your customer for single or multiple sites so you can scale deliveries without expanding your internal logistics team.

Complete, End-to-End Customization

Your product should look, feel and ship like your product – because to your customers, it is. When we say private labeling, we’re talking about more than putting your logo on the box. Now Micro private labeling services deliver a fully branded, procurement-ready platform that strengthens your market presence and streamlines ordering, deployments and support.

From the chassis to the in-box experience, our team aligns every touchpoint to your brand standards and we’ll extend that consistency into system configuration so units arrive ready to perform out of the box.

• System Branding – Custom bezels, faceplates and system identification that’s built to reinforce your product line. Now Micro has color customization options to match your brand or product family standards perfectly.
• Labels – External and internal labels tailored to your requirements, including program-specific labeling needs.
• Accessories & In-Box Collateral – Quick start guides, manuals, QR code inserts and other drop-in accessories that deliver a polished, on-brand unboxing experience.
• Customer-Specific Model Numbers & Program-Based SKUs – Create customer/program-specific stock keeping units (SKUs) and model structures that make procurement, quoting and reorders cleaner and more consistent.
• Asset Tagging – Asset tags/barcodes/identification applied your way to simplify receiving, tracking and lifecycle management.
• Software Imaging – Load and validate your approved images for consistent, repeatable deployments.
• Software Application Loads – We’ll pre-install your applications and required components so units arrive ready for your workflow.
• BIOS Settings & Boot Experience – Configure basic input/output system (BIOS) settings, boot order and related system behaviors to match your standards.
• Storage Configuration – RAID and storage configuration aligned to your performance and reliability requirements.
• System Recovery – A “ready when you need it” recovery option that adds confidence for deployments and field support.
• Remote Configuration Options – Build-to-order configuration options that help standardize deployments and reduce manual setup time across sites.

Warranty Options & Support Flexibility

OEM programs live or die in the field. That’s why Now Micro offers warranty and service flexibility – so you can align coverage to customer expectations, deployment environments and SLA needs. Choose the options that match your brand and customers best, then get a support team and process built to be responsive, clear and easy to work with. Mix and match the warranty options and team support that will have the most impact.

• Depot Warranty – Straightforward coverage for cost-controlled support models.
• Express Depot – Faster turnaround options to reduce downtime.
• On-Site Coverage – Field service options that support critical environments and distributed deployments.
• Hot Swap/Advanced Replacement Options – When uptime matters most, we support rapid replacement models to keep customers running.
• Support Team – Now Micro offers a clear support path that helps your team resolve issues quickly and protect the customer experience.

 Packaging That Matches Your Mission

Packaging is part of your product, so we treat it with the same extraordinary attention to detail as everything else. Now Micro can deliver a fully branded presentation with custom boxes and labels that reinforce your identity from the moment it arrives. We also offer an eco-friendly packaging option for organizations prioritizing sustainability initiatives, if that fits with your brand.

Remote Configuration & Lifecycle Visibility

Want to take OEM delivery to the next level? Pair your program with DICE, Now Micro’s powerful suite of tools that simplifies the product lifecycle and makes managing deployed devices easier. Streamline deployment, standardize settings, push updates and support systems without unnecessary site visits, all while keeping visibility into asset and warranty details in one place.

Learn More About DICE