IT hardware is a significant investment for most organizations, and when operating properly its value is immeasurable. However, when systems fail, business operations can be disturbed and even completely interrupted, turning a valuable asset into a source of expensive downtime and business delays.
Now Micro Care is a component of our IT Managed Services solution that allows us to proactively manage your IT equipment and ensure peak performance even beyond the manufacturer’s warranty.
Benefits of a Hardware Maintenance Contract
- Increased value add compared to direct contracts with OEMs
- Timely issue response and remediation from highly trained, experienced engineers
- Support on multiple devices from multiple vendors under one contract
- Service Level Agreement (SLA) that's tailored to your business requirements
- Extended life of your IT equipment
Over the years we have built strong relationships with top technology manufacturers and are authorized to service and support hardware from Lenovo, HP, Dell, Toshiba, and many more.
With options for both warranty-upgrade services and post-warranty support, we can work with you to ensure proper maintenance and operation through end of life on any of the following:
- Network devices
- Thin client devices
Contact UsTo launch a Hardware Maintenance Support agreement with Now Micro, call 800-641-3210 or e-mail email@example.com