Software

Recast FAQ


Do you offer an evaluation license for Recast?

Yes, we can offer an evaluation license. Please email your request for a 30-day evaluation license to recast@nowmicro.com.

Do you accept purchase orders?

Yes, we accept purchase orders.

Can I co-term my licenses?

Yes, you can work with an account rep to co-term license.

Is the mobile app an additional license?

No, the mobile suite of tools is included in your Recast RCT Enterprise Subscription.

How do I cancel my subscription?

Please email us at recast@nowmicro.com.

How do I install Recast RCT Enterprise?

Please reference our wiki for the most up to date installation instructions.

What permissions do I need to run the tools against any machine?

Administrator on the machine you are running against. You may also require ICMP echo, Remote Registry, and Remote WMI enabled on your machines.

How do I receive support?

Please fill out the support request form here. Please include your order number.

What are the requirements?

.NET 4.5 or later.

Do you offer support on the RCT Free Tools?

At this time we only offer email support for Recast RCT Enterprise customers.

What are the requirements?

.NET 4.5 or later, WMF 3 or later.